Terms of Use

‎Terms of use of the website – Epsilon Delta Hotels Ltd.
1. The website:
1.1. The website [www.nazarethlegacy.com/[www.jerusalemlegacy.com] (hereinafter: "the website") is a website owned by Epsilon Delta Hotels Ltd. Company Registration number 513927244, from Paul VI Street, Nazareth (hereinafter: "Legacy Hotels" or "the company"), which provides information and enables the purchase of vacation packages of various types at the Hotel ["Legacy Nazareth"/"Legacy Jerusalem"] (respectively) of Legacy Hotels.
1.2. The use of the website, including ordering vacation packages through the website, is conditional on the unequivocal consent of every person entering the website (hereinafter: "the user" or "the buyer") to all that is stated below in these regulations. When the user enters the website, he agrees and accepts all the conditions set forth below without any conditions and/or reservations.
1.3. The user declares and undertakes that he is aware of these regulations of the website and agrees to its instructions, and that he and/or anyone acting on his/her behalf will have no claim and/or demand, directly and/or indirectly, against the website and/or any of its operators and/or any of its owners and/or any of its managers and/or anyone on its behalf.
1.4. The buyer may use this website solely for the purpose of ordering and purchasing vacation packages and/or receiving information. This website may not be used for any other purpose.
1.5. The provisions of these Terms of Use above and below also apply to the purchase of accommodation (which is not a specific reservation) by means of a voucher for the purchase of accommodation in one of the company's hotels.
1.6. Some of the website's content is written in the masculine gender for convenience purposes only but is intended for both men and women.
1.7. The headings of the regulations are provided for convenience and will not be used for the purpose of interpretation.
2. Ownership of information and protection of copyright:
2.1. The user declares, confirms and agrees that the information displayed on the website and/or any part thereof (hereinafter: "the Information") is the sole property of the company, and that the company reserves all copyrights in the information and/or any part thereof, whether owned by the company or owned by any third party, and that the company has an interest in protecting it by keeping it as confidential and discreet information.
2.2. The user undertakes to use the information for his/her personal use only. The user undertakes not to copy, photocopy, print, reproduce, distribute, sell, broadcast, or publish the information on the website, whether owned by the company or owned by third parties, and/or part thereof to any person and/or entity without the company's advanced written consent, except for personal, non-commercial use of the information.
2.3. The user undertakes not to make any distortion or other change to the information, or any action that may harm the accuracy of the information and its credibility or the dignity or reputation of the company as the copyright holder therein, or of any other party.
3. Risks and liability:
3.1. The user hereby declares that he knows that the use of the website involves many risks, because of the technology involved and because of human factors operating through the internet.
3.2. The company and/or anyone acting on its behalf are not responsible for the fact that the server through which the website works will be free of malware, including viruses and/or spyware that may harm the user's personal computer.
3.3. The user is solely and fully responsible for any use he makes and/or will make of the information. The information is for the personal use of the user only and its use, including any reliance on it, is at the sole responsibility of the user. Among other things, the user declares that he is aware that the images displayed on the website are for illustration purposes only, and that there may be changes between their presentation on the computer screen and their appearance.
3.4. The information is presented on the website "as is". The company is not responsible for adapting the information to the user's needs and is not responsible to the user for his inability to make use of the information for any reason. The user alone will bear responsibility for the manner in which he uses the information.
3.5. The company shall not be liable for any damage, inconvenience, loss, expense or distress that may be caused to the user or his property (inter alia to the user's hardware and/or software equipment) or to any third party, directly or indirectly, due to the entry to the website and the use of the contents of the website and/or in connection with the information, including, without derogating from the generality of the foregoing, as a result of one of the following events and/or factors:
a) Delay and/or withhold in receiving information as result of congestion on communication lines.
b) Disruption including omission, error, inaccuracy, or out of date information as result of disruption and/or malfunction of communications, hardware, or software in the computer systems of the user, the company or for any other reason.
c) Uncovering or disclosure of information about the user to any third party as a result of the user's use of the company's website and/or his entry into it and/or the user's information security measures.
3.6. The company shall not bear responsibility for illegal activity by any user of the website or any other entity that is not under its control.
3.7. The company shall not be liable for changes made to the information by the user or by any other third party.
4. Booking vacation packages:
4.1. Booking a room at Legacy Hotels through the website is a binding procedure equivalent to reserving rooms by any other means, including with the company's reservation center (available at 04-906000).
4.2. It is clarified that the price quote for vacation packages appearing on the website will be valid only for the date of the user's entry to the website and the relevant reservation details he has ordered. The company may change and/or update the prices of vacation packages at its sole discretion and offer promotions different from those listed on the website. The company does not guarantee that the prices stated on the website will be the cheapest.
4.3. When purchasing vacation packages through the site and making the reservation as detailed below, the buyer will be required to enter personal details into the system, including his full name, email address, telephone number and credit card details (hereinafter: "purchase details").
4.4. The owners of the website and/or any of its operators and/or any of its owners and/or any of its managers and/or anyone on their behalf are not responsible for an error made by the buyer in typing the details of the purchase, including an error in selecting the vacation package, date, number of beds and any other service ordered by the buyer through the website. Legacy Hotels will not bear any responsibility, directly or indirectly, if the details of the purchase are not recorded in the system and/or for any technical and/or other problem that prevents the buyer from purchasing vacation packages through the website.
4.5. Entering false purchase details is a criminal offense and legal action will be taken against those who enter false details, including tort claims for damages that may be caused to the website, its operators and/or any of its owners and/or any of its managers and/or anyone on their behalf.
4.6. The company shall refrain as much as possible from disclosing the user's personal details to third parties, unless it is obligated to do so by judicial order or if it faces a threat of legal action (criminal or civil) against it for actions performed by the user on the company's website. In this case, the company may provide the user's details to the party claiming to have been harmed by the user or in accordance with the provisions of the judicial order.
4.7. The user declares that he is aware that the retention of the information he enters for the purpose of placing the order by the company is essential for the provision of the service by the company. The information will be stored and used in accordance with the company's privacy policy available for review on this website.
5. Placing an order:
5.1. Making an order will be done by entering the system in the purchase details, as detailed below:
5.1.1. The buyer will place an order on the website by entering the required information including full name, telephone number, credit card number (for security only). After entering the details and confirming the order by the company, a notice of confirmation of receipt of the order will be sent to the buyer's e-mail address (hereinafter: "the reference"). This reference must be printed and presented to the receptionist at the hotel to which the reservation was made.
5.1.2. Credit card details entered through the website, as stated in section 5.1.1 above is for the purpose of guaranteeing the reservation only and the card and/or cash charge will only be made upon actual arrival at the hotel.
5.1.3. Without derogating from the aforesaid, and for the avoidance of doubt, a room reservation may also be made by the buyer by telephone to the company's reservation center, during the business hours specified on the website, at 04-906000. Confirmation of the order according to this section will be made only after the company's representative has approved the buyer's order by providing the buyer with a reference.
5.1.4. The prices quoted on the website are in New Israeli Shekels (NIS) and refer to Israeli citizens and include VAT according to the law. It should be noted that the prices set on the company's website in foreign languages refer to tourists only and do not include VAT. It should be clarified that Israeli citizens who book vacation packages through the company's websites in foreign languages will be charged VAT by law.
5.1.5. The prices quoted on the website refer to an "adult", a "child", a "toddler", and an "infant", where for this purpose, an infant is a person under the age of two years, a child is between the ages of 2 and 12 years, and an adult is someone over the age of 12.
5.1.6. Where prices are quoted in foreign currency, payment will be calculated according to the representative rate of the shekel on the actual day of payment.
5.1.7. Please note, in accordance with the Cash Use Reducing Law,2018 – if the order amount is NIS 6,000 or more, we will not be able to accept cash payment in an amount exceeding 10% of the transaction amount in the order or NIS 6,000, whichever is lower. In this situation, we will not be able to accept the reservation without presenting an alternative payment method at the time of reception at the hotel. For tourists presenting: (1) a valid passport; and (2) Form B2/B3/B4/Diplomat Certificate, the sum according to the law is NIS 40,000. Note that the law imposes sanctions on anyone who acts to evade the restrictions set in it.
5.2. Order cancellation:
Cancellation of a room reservation will be made by writing to the company, by registered letter by mail (to the address: VI Street, Nazareth PO box 86) or by fax number 04-906010 or by e-mail at the address: info@lhchain.com, or by telephone to the Legacy Hotels Reservations Center at info@lhchain.com, after which a written confirmation will be sent to the buyer requesting to cancel the package reservation.
5.2.1. The record date for cancellation and/or change is the date on which the fax and/or e-mail and/or registered mail was received by the company, or the date of sending the written approval of the sales center representative as stated above to the buyer. If the day of receipt of the notice by the company is a day of rest in Israel, the determining date will be considered the first day of work thereafter.
5.2.2. When canceling a room:
1) It is possible to cancel a room booked up to three (3) workdays before the date of accommodation, in which case the user will not be charged a cancellation fee.
2) Cancellation/no-show/shortening of stay (i.e., partial cancellation of a reservation) made less than three (3) workdays before the date of accommodation will be subject to full cancellation fees.
6. Cancellation policy for sale by the company:
6.1. The company shall be entitled to terminate at any time, at its sole discretion, the sale of vacation packages on the website, in whole or in part, in one of the following cases:
6.1.1. If it turns out that booking a room is for illegal activity.
6.1.2. If there was a communication malfunction and/or technical malfunction that prevented or could have prevented a particular purchase.
6.1.3. In the event of force majeure and/or acts of war, hostility or terrorism, epidemics which, in the company's opinion, prevent the continued sale of vacation packages on the website.
6.1.4. If there is an error in the description of the vacation packages and/or services offered for sale on the website, in the terms of the vacation packages and/or services and/or in the event of an error, of any kind, the company may cancel a specific sale.
6.1.5. In any event that an action has been taken contrary to these regulations.
6.2. Notice of such cancellation will be given to the user and the company will refrain from charging his credit card, and will also refund to the user money paid, if he paid, on the purchase account.
7. General conditions:
7.1. Children and youth under the age of 18 must be present as an adult 21 years of age or older.
7.2. Check-in time at the company's hotels is from 15:00 on the day of booking. Check-out time at the company's hotels is no later than 11:00 on the day of departure.
7.3. A request for changing the reception and/or room vacancy hours can be made by contacting the hotel's staff. Approval of such a request is at the sole discretion of the company and its management, and subject to the occupancy of the hotel.
7.4. Without derogating from the aforesaid, the company reserves the right to change reception hours and/or room vacancies from time to time, depending on the hotel and the date of accommodation and notice of this will be given to the buyer upon confirmation of the reservation.
7.5. Space is limited and reservation is subject to availability only.
7.6. The prices of the vacation packages quoted are up to and including the last day indicated.
7.7. Duplication of offers is not allowed.
8. Code of conduct:
8.1. The management of Legacy Hotels prohibits the accompaniment of animals (except guide dogs).
8.2. The management of Legacy Hotels prohibits smoking in the hotel premises, except for places marked as permitted.
8.3. The Buyer declares and undertakes that he will not invite additional guests beyond what is specified in the reservation without obtaining the company's prior consent. Bringing such guests, whether for accommodation or hospitality in the hotel complex without accommodation, will be charged an additional fee at the discretion of Legacy Hotels management.
8.4. Each buyer will be required to leave a credit card as a guarantee for his room upon receiving the guest room (Check in).
8.5. The buyer declares and undertakes that he will not remove equipment from the guest rooms and/or the Hotel Restaurant, including bringing private towels for the use at water facilities outside the Hotel premises.
8.6. The buyer declares and undertakes to maintain the integrity of the guest room equipment and the areas used by him and not to cause any damage intentionally and/or negligently to the hotel, including all the equipment therein. The buyer acknowledges that in the event of any damage, the above credit card will be charged (in section 8.4) for the full cost of the damage.
8.7. The user declares and undertakes not to disturb the other guests in the hotel (noise, inappropriate behavior, etc.)
9. Changes and general provisions:
9.1. The company shall be entitled to terminate the user's use of the website if he does not comply with the requirements of the terms of this agreement and/or some of them, as well as in any of the following cases.
1) If, in the company's opinion, the user intentionally provided incorrect and/or false information when registering for the website and/or when ordering vacation packages.
2) If, in the company's opinion, the user has committed an act and/or an oversight that harms and/or may harm the company and/or third parties, including other users of the website.
3) If, in the company's opinion, the user made illegal use of the website and/or the website's services and/or took action to assist and/or encourage and/or enable such use.
4) If the credit card whose details were provided by the user has been blocked or restricted from use in any way.
9.2. It is clarified that the use of the website is for private use only, and the use of the website not for this purpose will entitle the company to take all the measures at its lawful disposal.
9.3. The company may change the website regulations from time to time without giving advance notice to the user. The company shall publish the new terms and conditions on the website and their validity will begin when published.
9.4. The company may close the website and change from time to time its structure, content, appearance, scope and availability of vacation packages and the services and content provided therein, and any other aspect related to the website and its operation, all without the need to notify the user in advance. The user declares that he will have no claim and/or request and/or demand against the company in this regard.
9.5. The company is entitled to cancel or change the terms of acceptance of orders, as well as all prices published on the website at any time.
9.6. This agreement shall be governed solely by the laws of the State of Israel. The sole place of jurisdiction for any matter relating to this agreement and the use of the site is in the competent courts in the Haifa area.
9.7. These regulations can be found on the company's website and offices at: St Paul VI Nazareth, City Center Building.
9.8. The company can be contacted by phone at 04-906000 or by email: info@lhchain.com.